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WigglePig · 03-26-2025, 04:55 AM

Ordered a Kobo (yay!) and they sent it with DPD here in the UK (boo!)
DPD say they have delivered it; they haven't but they tell Kobo they have so now I'm going around in circles trying to speak to someone at Kobo UK customer support...grr.

I'm sure the unit is great, although I cannot yet tell but what I will say is that it doesn't matter if it is superb if the purchasing process is such a problem.

There is a reason why the Kindle and Amazon is so popular...in general the purchasing and customer support is pretty good.

*sigh*

It looks like I shall need to wait "24-48 hours" to find out what is going on with this one.

03-26-2025, 04:55 AM	#1
WigglePig %20ErrorParse$$#0fh%20 Posts: 118 Karma: 500000 Join Date: Sep 2008 Location: Nearby. Device: Kindle Scribe but also Kobo Clara Colo(u)r...	Joy. Kobo is Schroedinger's delivery... Ordered a Kobo (yay!) and they sent it with DPD here in the UK (boo!) DPD say they have delivered it; they haven't but they tell Kobo they have so now I'm going around in circles trying to speak to someone at Kobo UK customer support...grr. I'm sure the unit is great, although I cannot yet tell but what I will say is that it doesn't matter if it is superb if the purchasing process is such a problem. There is a reason why the Kindle and Amazon is so popular...in general the purchasing and customer support is pretty good. sigh It looks like I shall need to wait "24-48 hours" to find out what is going on with this one.