Quote:
Originally Posted by JSWolf
Can we please have a change of topic? CS is not terrible. The chat is terrible.
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If you want you can start a new thread
I will always make the effort to praise a company when they do well, but equally I will always call out a company if I have a bad experience, if you don't feel thats right you could not participate/ start your own thread on why you think they are good
Quote:
Originally Posted by Quoth
Yes. Kobo actually has good customer service. Is the automated chat new?
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The chat I used wasn't automated it was customer service representatives that were replying to you.