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Hard Reset
My Kindle doesn't have a reset option in the menu, so I had to search the internet until I found a way to do it.
1. Create a file on the computer with the following name (without extension): DO_FACTORY_RESTORE
2. Connect Kindle to computer
3. Copy the DO_FACTORY_RESTORE file to Kindle
4. Eject Kindle
Press & hold the power/lock button for 20 seconds
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