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The Internal Memory should never stay empty, the Cybook recreate all the needed folder by itself (Pictures, eBook, System, Fonts, Music)
If they were not automaticaly recreated, you may have formated the Internal memory in an incompatible filesystem format. Are you SURE that you format it in FAT32? (ie not FAT nor NTFS or any "exotic" filesystem like ext2/ext3 or even Apple's HFS(+)?)
It's look like you are a Mac user so be careful to not format it in HFS+
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