Quote:
Originally Posted by pdurrant
Switching to purchasing from Kobo hasn't really made much difference either way. Except that I think that with price match my average purchase price is likely to be lower than before!
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I also switched to Kobo, except for books that cost less than 99 cents that are available only on Amazon.
Recently, though, Kobo turned down my price match request for no understandable reason. The book was on sale for 99 cents at Amazon, and the price was not "due to an advertising error; misprint; combination promotion (e.g., gift with purchase); after-sale rebate offer; or preferred-customer, or other similar discount."
I shared a screenshot that showed the price and I asked for more explanation. The reply was, "We understand that you did not use any discount code or coupon, but the real price is $19.99, and Kindle offers a 95% off promo sale, resulting in the price being less than our price. Therefore, we can't process the price match request."
This, of course, makes no sense. The whole point of the price match guarantee is to match prices that are less than the Kobo price. If Kobo will only match the list price, it's hard to see what they are guaranteeing.
My hope is that this event will inspire me to purchase *even fewer* ebooks. My purchases are already way down over last year, partly from switching to Kobo, partly from reminding myself that I can afford to pay full price for a book that I know I will read immediately.