I purchased a book which apparently vanished into the ether as is is not in my books on the website (but listed in purchases). I try the chatbot. It thinks I'm talking about my eReader and tells me to sync my account. I specify the issue is with website. It tells me to sync my account. I ask it how:
Quote:
To sync your account on the Rakuten Kobo website:
Go to kobo.com and sign in to your account
Click on "My Account" near the top of the page
Look for a sync or refresh option (exact location may vary)
Click on the sync/refresh button to update your library
If you don't see a sync option on the website, try signing out and signing back in, as this can often refresh your account information and library.
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