Thread: Troubleshooting Has anyone gotten a Paperwhite 1 to register in 2025?
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Old 02-22-2025, 10:18 PM   #4
Rellwood
Library Breeder (She/Her)
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Posts: 1,269
Karma: 1937891
Join Date: Apr 2015
Location: Fullerton, California
Device: Paperwhite 2015 (2), PW 2024 (12 GEN), PW 2023 (11 GEN), Scribe (1st)
Quote:
Originally Posted by MisterSnrub View Post
I'm looking to register mine again so I can do WinterBreak, but for the life of me, I can't get it to register. Trying to log in to an existing account just loops back to the registration menu with no error displayed, and trying to register a new account shows Unable to Load. This is on multiple firmwares including the very latest (5.6.1.1), multiple wi-fi networks, trying multiple accounts, factory resetting multiple times. Amazon Support can't help and don't know what's wrong.

Now I'm wondering if the software is hitting non-existent API endpoints or something and there's no way it'll ever work, but I can't find any recent info on it. So I thought I'd ask here: has anyone gotten one to register in 2025?
Amazon stopped enabling registration of PW1
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