MobileRead Forums - View Single Post - KOBO Libra colour - Mac OS

JPE435 · 02-20-2025, 05:55 PM

Hi - Hoping someone might be able to help as Im slowly loosing the will to live!

MacBook Pro running Sequoia. I have returned to Kobo following a stint with Kindle. I have previously run Adobe Digital Editions on the laptop and my old Kobo.

However I can't get ADE to register the new Kobo or de register the laptop to start again. I get - Error getting License. License Server Communication Problem:
E_AUTH_BAD_DEVICE_KEY_OR_PKCS12 when I try to open a book,

'please try another time' when I try to de register to reinstall and a similar message when I try to register the new Kobo.

I have followed all the advice from Kobo CS which is to uninstall and reinstall. I have done this three times. I have also cleared the cache on the Mac book.

Googling this it seems its not uncommon but I have as yet to find a solution.

Any ideas?

Thanks.

02-20-2025, 05:55 PM	#1
JPE435 Junior Member Posts: 2 Karma: 10 Join Date: Dec 2021 Device: Oasis / Libra 2	KOBO Libra colour - Mac OS - ADE registration. Hi - Hoping someone might be able to help as Im slowly loosing the will to live! MacBook Pro running Sequoia. I have returned to Kobo following a stint with Kindle. I have previously run Adobe Digital Editions on the laptop and my old Kobo. However I can't get ADE to register the new Kobo or de register the laptop to start again. I get - Error getting License. License Server Communication Problem: E_AUTH_BAD_DEVICE_KEY_OR_PKCS12 when I try to open a book, 'please try another time' when I try to de register to reinstall and a similar message when I try to register the new Kobo. I have followed all the advice from Kobo CS which is to uninstall and reinstall. I have done this three times. I have also cleared the cache on the Mac book. Googling this it seems its not uncommon but I have as yet to find a solution. Any ideas? Thanks.