Hi everyone,
Here is the update (ad recap) on my Reader purchasing experience.
Monday morning 8 am: call Dell to cancel, get the runaround.
Write annoyed email to Dell customer service
Monday Noon: order at Dell begins «processing»
Write annoyed email to Dell customer service
Check with RBC to see if their sale is extended (it is)
MOnday 7pm: order from Dell is shipped
Write annoyed email to Dell customer service
Tuesday morning : call Dell to express discontent and ask about return procedure.
Write annoyed email to Dell customer service to emphasise my point.
Tuesday noon : order the reader from RBC
Tuesday later afternoon : reader ships from RBC. (Yippee)
Wednesday morning: picked up dell order from purolator, but must return it via UPS, which I will do tomorrow morning.
Wednesday noon : waiting for my RBC unit to arrive. Should be here today.
)
Even with the fed ex express fee it was cheaper than the dell price. And dell just annoyed me too much, I fear it would have tainted my enjoyment of the product had I kept it.
)
Cheers,
Max