Should emails with <no-reply> and customer support that is jumping through hoops (with no phone or email) be illegal?
Quote:
From Amazon.co.uk <no-reply@amazon.co.uk>
Subject Important Notice: End of Support for Download & Transfer via USB
To redacted@redacted
[Amazon smile logo].co.uk
Dear Customer,
Thank you for being a loyal Kindle customer. We wanted to let you know about changes to the Download & Transfer via USB feature in the Manage Your Content and Devices page. Starting February 26, 2025, while you can continue reading books previously downloaded on your Kindle device, you will not be able to download and transfer via USB any Kindle content. We apologize for any inconvenience this change may cause.
You can, of course, continue to read Kindle content using Kindle for Web, or the free Kindle apps for Android, iOS, Mac, and PC as well as supported Kindle devices with WiFi capability. You may be eligible for a discount on the purchase of a new device, please visit http://amazon.com/tradein for more information.
If you have any questions or require assistance, please visit http://www.amazon.com/kindlesupport.
Best Regards,
The Kindle Team
Amazon.co.uk is a trading name for Amazon EU Sarl, for Amazon Europe Core Sarl and for Amazon Media EU Sarl, all of which have their registered office at 38 avenue John F. Kennedy, L-1855 Luxembourg.
©2025 Amazon.com, Inc. or its affiliates. Amazon and all related marks are trademarks of Amazon.com, Inc. or its affiliates.
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