Thread: Problem finding books
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Old 02-09-2025, 06:30 PM   #10
Marcusmax
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Posts: 16
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Join Date: Feb 2025
Device: Kindle app on iPad 6th generation
Quote:
Originally Posted by theducks View Post
Have you contacted Amazon customer support and explained (and supply the details of the old account and device)?
Yes I have had two online chats and a phone call with them but they simply reiterate that they don’t allow the transfer of books between accounts and that there’s nothing they can do anyway given I cannot access the account with that old discontinued email address. I think I can only access the books on my old ipad Kindle app because I’ve never signed out of it. If I did I am sure I would lose access altogether.
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