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Old 01-20-2025, 07:44 PM   #3
DJKuulA
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DJKuulA began at the beginning.
 
Posts: 3
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Join Date: Nov 2023
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I was having the exact same issue with my Sage just now. Tried a bunch of different cables and power sources, to no avail. But I found some tips online that led me to this fix:

1. Plug in the USB power.
2. Hold down the Sage power button for 10+ seconds to perform a soft reboot. (When I did that, the Sage stayed on the normal home screen instead of changing to "Please charge your reader." It showed 5% battery, but was still not charging.)
3. Unplug the USB power and plug it in again.

That did the trick! It's now charging normally.
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