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Originally Posted by Mnaonegra
The salesperson only said that the scribe was stuck on the child's screen and the tree, so I thought it would be fixed quickly by doing a hard reset or something, and that the salesperson just didn't know about computers.
I have received the scribe, and there is no way to register it with any Amazon account, or to continue beyond that.
I've read about this, and I've discovered that it's on a blacklist of stolen Kindles, which I find strange, because, how can it be stolen if I have the box, the pen, cable, instructions... all???
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This behaviour (device being stuck on that screen with the tree and the child) is known as the "tree screen of death". In most cases, the only thing that you can do with a device like this is to trade it in for a 20% discount for a new Kindle. That's how my Kindle has died as well.
Quote:
Originally Posted by Mnaonegra
Yes, I bought the Kindle thinking it was a bargain, and that I could solve it
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You can google "kindle tree screen of death" next time before buying a device like this.