MobileRead Forums - View Single Post - Troubleshooting Help to unbrick Paperwhite 5 (11th gen)

igorekh · 12-31-2024, 03:13 AM

Good day,
My mum's Kindle Paperwhite 5 (2021, 11th gen) is bricked after sitting on a shelf for 6 months. The screen displays "Battery is low. Kindle needs to be charged before using" and I did try to charge it overnight, using different cables and chargers - no luck.
It used to be visible as a disk when connected to laptop, so I tried to do a factory reset by copying file DO_FACTORY_RESTORE and now it's not even recognizable as a disk.
I tried to press the power button for 40 seconds (and more), the indicator changes color from green to yellow, blinks, the screen changes backlight level and goes back to "Low battery" in ~15 seconds.

Is there anything else to try?

12-31-2024, 03:13 AM	#1
igorekh Junior Member Posts: 3 Karma: 10 Join Date: Dec 2024 Device: Kindle Paperwhite 5	Help to unbrick Paperwhite 5 (11th gen) Good day, My mum's Kindle Paperwhite 5 (2021, 11th gen) is bricked after sitting on a shelf for 6 months. The screen displays "Battery is low. Kindle needs to be charged before using" and I did try to charge it overnight, using different cables and chargers - no luck. It used to be visible as a disk when connected to laptop, so I tried to do a factory reset by copying file DO_FACTORY_RESTORE and now it's not even recognizable as a disk. I tried to press the power button for 40 seconds (and more), the indicator changes color from green to yellow, blinks, the screen changes backlight level and goes back to "Low battery" in ~15 seconds. Is there anything else to try? Attached Thumbnails