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Thank you. Amazon's support was not useful to solve this issue. Now, suddenly, I'm able to see the device in my PC as "Kindle Internal Storage USB Device", but the volume is grayed out and when clicking it says "Please insert disk into F:". The device status shown by Windows is "This device is working properly.", but the volume is inaccessible. I tried with other computers with Linux and mac, but with no luck either.
I'm afraid I have to abandon my attempts, but any advice is welcome.
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