Quote:
Originally Posted by pypeke
Well, I learned a lesson. Kobo will not refund 100% of the purchase plus I have to pay the shipping costs. If I bought it from Amazon, I could return it for 100% of the cost. Lesson learned!
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Depends on Country. EU, UK and some other places they must pay all the costs and repair/refund or replace, for a year, if not as advertised or supplied faulty, or if it fails due to design/ manufacturing defect.