Quote:
Originally Posted by raichea
To eliminate database corruption as the cause, I did a factory reset of the v1 device but it continued to fail to import newly transferred books.
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Jon, the factory reset mentioned by the OP in their message and which you quoted would have cleared up any database corruption.
@raichea: Are both your ereaders the Kobo N867 Aura H2O Edition 2 or do you have one original Kobo N250 Aura H2O and one Kobo N867 Auro H2O E2?