Quote:
Originally Posted by jimars
A word of warning: Kobo just renewed my VIP membership automatically yesterday even though I had turned off the auto renew function (I even verified that a week ago). I got the $10 (plus tax!) refunded, but it was surprising hard to get to customer service chat. They seem to have changed the interface.
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Thanks. I'd had my auto-reneweal set to off and it was on. Turned it back to off.
My membership isn't up until end of January so will keep an eye on it.