Thread: Interesting view of Amazon through a writer/publisher's eyes
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Old 05-04-2009, 07:47 PM   #38
Ankh
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Quote:
Originally Posted by pking36330 View Post
EVERY company is doing that, if they're not they're not going to be in business long.
Now, that's something different. When we take discussion out of "what is ethical, expected or norm of behaviour" waters, one could argue that it is questionable if this business practice is beneficial for Amazon itself.

- Amazon is not any XyZ company. They are huge, and further growth of their business is quite a different proposition from "any XyZ" company.

- Customer reviews are beneficial for Amazon.

- Only a fraction of their visitors leaves a review.

- I can not easily judge what is the net effect of occasional lost sale vs. the PR effect of holding an uncensored, de facto first place for all things related to books.
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