Quote:
Originally Posted by jimars
A word of warning: Kobo just renewed my VIP membership automatically yesterday even though I had turned off the auto renew function (I even verified that a week ago). I got the $10 (plus tax!) refunded, but it was surprising hard to get to customer service chat. They seem to have changed the interface.
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Thanks for the heads up. I set my auto-renewal to be by Points this year and have more than enough, so I'll keep an eye on whether they charge my card instead.