Quote:
Originally Posted by Phogg
They do have that right, and I have made the same statement before.
However, their customers and suppliers also have a right to criticize and - if they so choose - impose a monetary consequence on Amazon's behavior.
What's good for the goose, as it were.
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Yes they have the right. Vote with your wallet if you don't like that they are doing. But don't think for an instant that if you take your business away from Amazon and buy from company Xyz instead that they haven't also done the same filtering of search results and administrive clean-up of customer comments on their website. EVERY company is doing that, if they're not they're not going to be in business long.
There is an entire sub-industry that does this for companies called Search Engine Optimization and it works on external and internal websites. You can even get a degree in how to do this for a living. This IS NOT DECEPTIVE PRACTICE, its modern business. And I think everyone in this thread complaining about this is bashing Amazon for some other potentially valid reason. Bash them for your bad customer service or for not carrying your favorite vegemite toothpaste but not for managing their own website in a manner that's leads to increased revenue...that's business.