In my case I have wicked hypervigilence. Once I notice something, I can't unsee it. Especially since there's also some dead/stuck pixels on the bottom left of mine that shine like a diamond glittering when displaying color content.
Amazon is being a bit of a pain about my return process though and it's obvious the ECR team didn't even read my e-mail as they made the situation a million times worse. They literally took what I said and ran the opposite way hard.
I asked if they could give me a 3 day extension for my return window which ends on the 29th, with UPS having to do the pickup by the 1st, so that way the pickup could be on the 4th.
I hadn't actually started the return yet. I wanted to see if they could do the extension first and not get stuck in a weird state that makes more work and figured asking a week early should be enough time.
The ECR team responded pretty quickly, and terribly. They had not only sent me an e-mail telling that they wouldn't help, but also that my return date is now effective immediately. It states I need to schedule for a pickup by November 26th...and sure enough they force initiated a return on their end.
It's like they're actively trying to see how hard they can push customers away...
I was a bit terse in my reply which may have started with, "What the hell?"
Last edited by Morpheus Phreak; 11-23-2024 at 04:05 PM.
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