I don't read web articles so I was not aware of these issues, but if you want bugs fixed, you have to report them:
https://www.mobileread.com/forums/sh...d.php?t=211721
It is like this in every company. For Kindle you go to customer service. You can go to customer service for Kobo too if you want, but email is faster...
BTW Rakuten is a japanese company that purchased Kobo, a canadian company.