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Something worth trying is if you have an old USB hub (ie usb 2 or 1) plug that into your computer and then plug the Kobo into that.
Kobos are known to be quite sensitive to the USB drivers.
Additionally you could try downloading the most current Touch f/w, place the SD card from the Kobo in your computer and see if your able to mount the Fat32 partition. Don't format the card or do any checks in it.
You just want to extract the zip file that is the firmware update to the .kobo folder
Then you should be able to reinsert that card in the touch and power on.
The device should do an upgrade at that point to the new f/w.
Sent from my Pixel 7a using Tapatalk
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