Quote:
Originally Posted by Manabi
A lot will depend on how good or bad your local Walmart is, definitely. For me Amazon Fresh isn't even an option, Walmart's the only place that does grocery deliveries at all in my area. I don't live out in the boondocks or anything, it's just the grocery stores are in a different town in the county. My town only has Walmart and an IGA.
Amazon has gotten a lot crappier on returns. It used to be they'd credit your account as soon the UPS store scanned your code for your return, now it's a week or more before they do so. Plus you have to go to a UPS store or a Whole Foods to drop off an item to get free returns, otherwise you have to pay a return shipping fee. It works okay for me, since I have to go to a doctor's appointment every month and can drop stuff off while I'm out for that, but otherwise Amazon's returns would not be free for me at all. The closest UPS store's a fifteen minute drive and the closest Whole Foods is forty-five minutes away. It's actually easier to do a return at Walmart for me (only five minutes away) and it goes back to my credit card right away (unless I used a gift card) instead of having to go to store credit to get a "quick" now) refund. I haven't tried the return from home option.
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My "local" Walmart is a half-hour drive away, and I don't have a car. Before the Walmart+ membership I only purchased items that could be shipped to me (though sometimes Walmart opted to deliver them from the store). I don't believe I'd ever done a Walmart return before the recent one--I'd had damaged items that they told me not to bother returning.
I don't have a Whole Foods nearby, or a UPS store, but there is a UPS dropoff just around the corner that I've used for Amazon free returns. Only once did I have an issue. I return items very infrequently, but I believe I've always been credited as soon as the label is scanned, though it may take the credit card issuer a few days. I don't hold Amazon responsible for that delay.