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Old 11-05-2024, 04:15 PM   #5
JoeC
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Posts: 397
Karma: 2257942
Join Date: Aug 2007
Device: Kindle Oasis 2 and 3, Scribe, reMarkable Pro
Quote:
Originally Posted by Hollow Man View Post
I've seen a few people on Reddit claim they've gotten on "lists" to get a replacement. But at this point I don't think this info via The Verge is clear to all Amazon reps, so I'm going to wait another day or two, and see if we get further information on this. Amazon really should reach out proactively to all customers, with a clear process on how to get this rectified, ensuring we don't get another bad unit.

As a person who owns one, once you know what the issue is, then you get really good at spotting it. I see it on all photos and videos, even on ones where people claim they don't have it. As far as I'm concerned, it's clearly an issue with all devices, so I want to be sure these are all out of the supply chain before I get another.
I think that’s a good strategy. I got in line early for a replacement and it was a little worse than my original. I’m hoping they figure it out - I really like the device.
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