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Old 11-05-2024, 03:30 PM   #4
Hollow Man
Evangelist
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Posts: 410
Karma: 2000000
Join Date: Feb 2011
Location: Connecticut
Device: Kindle Colorsoft, Oasis, Keyboard; iPhone 13 Pro, Air
I've seen a few people on Reddit claim they've gotten on "lists" to get a replacement. But at this point I don't think this info via The Verge is clear to all Amazon reps, so I'm going to wait another day or two, and see if we get further information on this. Amazon really should reach out proactively to all customers, with a clear process on how to get this rectified, ensuring we don't get another bad unit.

As a person who owns one, once you know what the issue is, then you get really good at spotting it. I see it on all photos and videos, even on ones where people claim they don't have it. As far as I'm concerned, it's clearly an issue with all devices, so I want to be sure these are all out of the supply chain before I get another.

Last edited by Hollow Man; 11-05-2024 at 03:32 PM.
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