Quote:
Originally Posted by j.p.s
I guess that bulk purchasers are presumed to be able to to negotiate all the terms and trade various costs versus benefits or at least select among various bids. (I know 30 laptops might not be much incentive to put effort into an attractive bid.)
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Yes, traditionally the tender for such, decades before any consumer protection, would have had support and warranty terms, even for only 20 computers.
However in 1992 the company I worked for pointed out to the college that it obviously didn't include free replacement of the RAM. After that they fitted cheap locks on the already included tabs on PC case cover. RAM stolen from two class rooms. The thieves even screwed the covers back on. No CCTV.
Another time about 70 Seagate HDDs failed within weeks in computers we built and supplied. We did get free replacements from the trade supplier of 100 drives, but our time replacing all 100 HDDs was not reimbursed by the college (a different one) or the supplier.
Trade and manufacturer warranties have always existed and varied immensely and didn't always apply to retail customers. They are in addition to any consumer protection rights.