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I went through my drawer with lots of miscellaneous USB stuff and took all the cables that would fit the Forma. While looking, I found 4 more hubs, so I took them out too.
Then I started with various combinations to see if I could get the computer to recognise the Forma. Different cables with different hubs in different USB ports.
And on the umteenth attempt, with the third hub, it worked!
So then I worked at eliminating the cause of the problem:
tried different port. Still OK so it is not the USB port.
Tried different hub. Still OK, so it is not the hub.
Tried different cable. Failed! So the problem was in the cable all the time! I can’t tell you just how many different cables I tried, but all but one failed!
To confirm the “good” cable, I just plugged that cable directly into the front USB port (no hub) and all is OK.
My observation is all the cables are probably OK. The connector might be a little worn on some and maybe is not making good contact with the Kobo? But the difficulty we are experiencing seems to be a problem ONLY WITH THE KOBO! And I am not the only one to have these problems. I am not aware of any failures with my cables with any other connection. That leaves me to conclude there is some weakness, maybe quality control, in the sockets used by Kobo?
Moral of the story …. Listen to the advice offered. Lots of people have said to try a different cable!
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