Quote:
Originally Posted by innocenat
There are reports of people contacting customer service on Reddit, and was told it was intentional. But Amazon CS rep has been know to don't know what they were talking about so I wouldn't take their words too seriously.
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That's true, they do often give incorrect information. Heck, one time an Amazon CS rep tried telling me that Prime members don't get discounts at Whole Foods. I assured her that she was mistaken. I told her she didn't have to take my word for it -- if she pulled up Whole Foods' website she'd see a banner advertising discounts for Amazon Prime members. Sheesh.
With this in mind, I suppose it would be pointless for me to call them. I wouldn't trust whatever answer they give me. In fact, I suspect they'd not understand what I'm talking about and I'd end up needing to speak with a supervisor.