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Don't forget to check whether any (often misguided) "Accessibility Features" are in play. Some devices/OSs have "accessibility" features (that were specified by people who don't actually have a visual impairment, so they don't actually know whether they work) turned on by default, and with others it's ridiculously easy to accidentally turn them on. Thus, the font choices at the system level might look ok, but another setting for "high visibility" may be overriding the choices specified inside the active program.
I did some troubleshooting for a senior citizen a while back that was analogous to the problem reported here, but instead of changing font weight it automatically enlarged everything from "12pt" to approximately "20pt" (equivalents, "point size" is nontransferrable between devices!). Turning off the "accessibility" features brought things back to normal, so that lines could be more than four or five words long...
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