Quote:
Originally Posted by wizardcat123
I was getting frustrated because these steps were NOT working for me. My PC would not recognize the new Kobo if I connected prior to turning on or prior to the "Let's get started" screen. It's only on that screen did I get the pop-up to allow access via PC. Just reiterating that info out there in case anyone else had the same problem I did.
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Did you try multiple USB cables and ports before your factory reset? Having the VBUS and GND power pins connected will trigger the USB connect popup. To connect requires the data lines to also be functioning.
On my computer, when I have the Kobo plugged into a USB cable, I get a couple of beeps during the boot process and then when the Kobo has booted far enough, I get the USB connect popup.