Good evening everyone, I'm new here and it's a pleasure to join
First, I'd like to explain my situation: my stepfather is visually impaired and made a deal for a Kindle on an online marketplace
It turns out the Kindle was locked, and he was never able to resell it. It's an 11th-gen model (specs in the image below). Today, he brought it to me, asking if there was anything that could be done since it’s been sitting unused, and if I could fix it, it could be mine
So, I’d like to ask you all if it’s possible to jailbreak it in this case or if I should contact Amazon and try to ask for help unlocking it.
https://i.imgur.com/JhunmJx.png
https://i.imgur.com/3OQOERb.png