I admit it; they lose me as soon as they invoke paper books and how ebooks are different. Well, yeah. The implication being that ebook purchasers are entitled to all of the perks of paper books. Can't happen, for obvious reasons, and there's also an obvious solution if you want all the perks of paper books.
And then I skimmed, because it was way too long. He kvetched about a change in cover and eventually swallowed an acknowledgment that that (and other changes) can be avoided in settings. And then! Said in so many words that he knows nothing about alternatives to Kindle. Alrighty! So much for an authoritative commentary! And if he thinks there's some magic device out there where he'll actually own digital copyrighted content.... Good luck with that, bud.