Thread: Kobo customer care (or lack of)
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Old 09-23-2024, 07:08 AM   #49
John F
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Posts: 7,967
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Join Date: Feb 2009
Device: Kobo Clara 2E
Quote:
Originally Posted by issybird View Post
... I can't imagine that the Consumer Rights Act is intended to indemnify purchasers for virtually everything they buy for years beyond the standard two-year warranty.
I don't know either, but I thought the 6 years part was interesting.
Quote:
... There is that "reasonable" the OP cited and now I'm invoking Justice Potter Stewart, "I know it when I see it." ...
Fair enough. I just thought if we are supposed to give the benefit of the doubt before calling someone a pirate, we would assume the same for other things. The OP did say that they contacted Kobo about the problem within 2 years of the purchase date?
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