Thread: Kobo customer care (or lack of)
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Old 09-21-2024, 12:06 PM   #42
issybird
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Quote:
Originally Posted by foosion View Post
Yes. When I quoted the warranty terms about coverage being two years from original retail purchase and OP replied he believed he was covered, it sounded as if he was within two years of original retail purchase.
The OP's coyness about dates when pressed several times told the story in itself. As did the statement "I believe" combined with some gobbledygook about the Consumer Rights Act of 2015. I can't help thinking the OP knew he wasn't covered by warranty; honest error in that regard would have been more forthcoming about dates.
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