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Old 09-18-2024, 10:51 AM   #27
foosion
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Posts: 479
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Join Date: Sep 2011
Device: Kobo Libra 2 & Clara BW
Quote:
Originally Posted by hermano View Post
2 year warranty in UK. Also may be covered by Consumer Rights Act 2015.
Just to be clear, are you covered by the UK warranty?

Did they offer to do what the warranty requires, which is to replace with a new or refurb unit if the problem is due to defects in materials and workmanship under normal consumer use for two years from original retail purchase? They could repair at their option, but that's clearly not an option.

Does the 2015 Act require them to do more?
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