Quote:
Originally Posted by hermano
.....but they claim they have no authorised repair facilities.
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That would be the most worrying bit to me - no authorised repair facilites, now maybe Amazon is the same, but when a company says this what they are really saying is no matter if your device is five years old or five days old if it breaks it gets chucked away.
Yes Kobo can be fixed (from what I've seen, I don't own one) but I'm guessing that if they have no authorised repair facilities if you do fix one it would not be an authorised repair so if it was still under warranty that warranty would then be void (?)
I just had a problem with a new Paperwhite, Amazon replaced it with no fuss, but what happened to the faulty one? in the bin?
I think companies need to be forced to make goods that are repairable as the mountain of junked e-waste is just getting bigger and bigger