Thread: Troubleshooting Cannot register paperwhite 3, registration loops
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Old 08-31-2024, 01:17 AM   #2
DNSB
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Quote:
Originally Posted by Morgenmuffel View Post
This may sound like a dumb question but do i perhaps have to update the firmware manually for it to be able to verify? as the current firmware is too old
It's entirely possible that your firmware is too old to implement the newer security protocols (TLS, etc.) needed to connect securely to Amazon. 5.6.1.1 was released in June 2015 (if I remember correctly) so 9 years old.

A manual download/install of 5.16.2.1.1 could help with that issue.
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