[Morgenmuffel]

Hi All

I thougt I would try asking this here as i am stumped

I bought an ex demo Kindle Paperwhite

Model serial G090 so a Paperwhite 3 generation 7 is that correct?

barcode from orange demo box 841667178622

Firmware - 5.6.1.1

Ok so Demo mode is definitely off (I turned it on and then off again to test)

WiFi is connecting (I can search google)

When I enter my account details and press enter, the menu bar says "verify" for a few seconds then drops back to the register your kindle screen and that's as far as It ever gets

troubleshooting I have tried
1) Different Wi-Fi network
2) Checking user account and password are correct
3) factory restore thingie (txt file with out extension in root directory)
4) cursing at the screen

any suggestions would be appreciated


Also the "Update your Kindle" option in settings is obviously greyed out

This may sound like a dumb question but do i perhaps have to update the firmware manually for it to be able to verify? as the current firmware is too old