MobileRead Forums - View Single Post

ghira · 07-24-2024, 09:01 AM

My VIP status is active, next renewal 17 of July. This is clearly in the past. It is set to auto-renew using points, and I have enough points.

Why has it not renewed?

Kobo help system has told me that I have been given a 10 day grace period. Why? I have said I want it renewed. Is this happening to anyone else?

yes my payment thing is still valid. I bought a book just now to verify that.

Every previous year this has worked.

07-24-2024, 09:01 AM	#1
ghira Zealot Posts: 147 Karma: 10 Join Date: Sep 2016 Device: Kobo Sage, Kobo Aura One, Nook Simple Touch, Nook Glowlight,	VIP status not renewing My VIP status is active, next renewal 17 of July. This is clearly in the past. It is set to auto-renew using points, and I have enough points. Why has it not renewed? Kobo help system has told me that I have been given a 10 day grace period. Why? I have said I want it renewed. Is this happening to anyone else? yes my payment thing is still valid. I bought a book just now to verify that. Every previous year this has worked.