[anca2604]

Hi everyone. I updated today to the latest Calibre version 7.14 and now I get the below error message and don't know what else to do:

calibre, version 7.14.0
ERROR: Error: Error communicating with device

's10001'

Traceback (most recent call last):
File "calibre\gui2\device.py", line 112, in run
File "calibre\gui2\device.py", line 596, in _sync_booklists
File "calibre\devices\mtp\driver.py", line 370, in sync_booklists
File "calibre\devices\mtp\driver.py", line 360, in write_metadata_cache
File "calibre\devices\mtp\driver.py", line 200, in put_calibre_file
File "calibre\devices\mtp\windows\driver.py", line 37, in check_thread
File "calibre\devices\mtp\windows\driver.py", line 447, in put_file
File "calibre\devices\mtp\windows\driver.py", line 37, in check_thread
File "calibre\devices\mtp\windows\driver.py", line 431, in delete_file_or_folder
File "calibre\devices\mtp\filesystem_cache.py", line 120, in parent
KeyError: 's10001'

I am using a Kindle Scribe and I have never had such issues until today. Please advise what can I do to fix this?

So far, I have restarted the device (the laptop as well), and deleted the driveinfo.calibre and metadata. calibre files to force a rescan. Sadly, the issue was not fixed.

I really don't want to reset the Scribe as it would be a hassle to put everything back and re-index, etc. so please tell me if there is another solution I can try.

Not sure if this is related to some new bug in the latest Calibre version, but I can say with certainty that with the previous Calibre version there were no issues whatsoever (aside from the problems with the squished cover thumbnails that everyone experienced).

Thank you 🙏