Quote:
Originally Posted by drofgnal
Is there a way to actually contact amazon CS? They seem to have buried ‘contact us’ under a barrage of AI self help. When I finally get to a chat, it’s just an AI generated chat that ultimately just does a big ‘do loop’ back to a menu of self help options. Very frustrating? Anyone know how to beat this and actually get a customer service rep?
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I agree that it is too hard to get a person. I tried the chat and eventually got to a callback (I didn't try the callback).
Good luck.