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Old 10-26-2006, 12:46 PM   #5
heavyB
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heavyB began at the beginning.
 
Posts: 23
Karma: 47
Join Date: Oct 2006
Device: Sony Reader/Treo 600
Quote:
Originally Posted by alexjlee
most of the books i purchased work, but here is an example:

I purchsed "Michael A. Cusumano - The Business of Software"

my account shows the correct book. Next thing i know the connect software has downloaded:

"Tony Buzan- the power of spiritual intelligence"

which is certainly not what i ordered!

Of course, now i'm hesitant to buy anything else. I wouldn't want to throw money away! Anyone know if there is a phone support line, i got nowhere with email support.
This is a clerical error when they did the dataentry. Much like a librarian putting the a similar title in the wrong section of the library.

Software doen't make near mistakes with like titles like this, I doubt it's a problem with CONNECT as an app, but with CONNECT as it's administrated/cateloged.
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