Thankfully, the
issue was resolved early this morning. Though they fixed it earlier than that - I was able to download my book about an hour after my last post on here.
Quote:
Originally Posted by ownedbycats
I tried to get onto the Kobo support chat to ask about it. They tried to make me reset my eReader and then asked me if I'm sure I actually bought the book from them, lol. A bit weird because I've found their support usually fairly decent (as far as customer support chat are).
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I mentioned this whole boondoggle to my friend and he pointed out that "so their helpdesk doesn't have the tools to actually do their job"
