Thread: Internal server error preventing eBook download
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Old 05-30-2024, 06:46 PM   #1
ownedbycats
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Join Date: Oct 2018
Location: Canada
Device: Kobo Libra H2O, formerly Aura HD
Internal server error preventing eBook download
I purchased a book. When trying to download it from My Books, the URL from https://getbook.kobo.com returns a 500 status code and an 'internal server error' message.

As per usual troubleshooting procedure, I tried another browser with the same effect. (I doubted it would help.)

When testing with other books, I got varying results. Some downloaded fine, I got 500s with others.

I can't find a Kobo server status page. Several third-party sites just fail to give any useful information due to the Cloudflare protection.

Anyone else running into this issue?
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