First off, sorry about the severity of the original post. It was posted after too many beers and a lot of talking with other gadget heads all evening.
I am happy to see that I am not the only one with rtf problems. I have been trying to get my books in there and I have copy/pasted into a new blank rtf. That didn't work, so I simplified the layout and that looks like crap and it didn't work. Next I am going to go through and make it plain text and then try to reapply it as rtf since text files look much worse. If all else fails I want to try and save in librie format since all the .lit files I have converted to that look great.
As for the $50 promotion, I called Sony this morning and spoke with a CSR, he was able to get my credit code that was mailed to me to be validated. So now I have my free credits to go buck wild on the CONNECT store. This makes me happy
Lesson 1, email support is useless, calling is much better (I should have known this).
I still think the software is crap, it randomly logs me out and blanks the login fields after I try to login and it also still blows up on lots of rtf docs. That 50 bucks sure is a good way to entice us early adopters into beta testing this stuff.
If anyone figures out exactly what it is in some rtf docs that breaks the software post it up and I'll see if I can replicate it.
Thanks Folks,
thax