Thread: Glo HD Kobo Glo HD not connecting ti Win 11 PC
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Old 05-19-2024, 04:38 PM   #57
DNSB
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Join Date: Jul 2010
Location: Vancouver
Device: Kobo Sage, Libra Colour, Lenovo M8 FHD, Paperwhite 4, Tolino epos
Quote:
Originally Posted by Chocky View Post
What I hadn't done before is Uninstalled the device in Disk Drives in Device Manager and clicked on the "Attempt to remove the driver from the system" box

So I clicked on the box, uninstalled device and driver, plugged the Kobo in, windows came up with the "New device" box, and all is working now.

I do not really understand Win 11 that much but it appears that uninstalling device and driver separately didn't work, but uninstalling them together does.

Does that make any sense at all?
Yes it does. I've had to remove all the devices/drivers in the chain a couple of times to correct driver installation issues.
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