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I'm one of the people who had issues.
In my case the problem was that the SF sale ended earlier than advertised (which the CS person is insisting wasn't the case) and the sale that replaced it did not include magazine subscriptions. CS is telling me that they never put subscriptions on sale (demonstrably false as I have archived emails to the contrary) despite the fact that I managed to purchase an Analog sub during the SF sale (would have got Interzone if it lasted as long as advertised) and an F&SF sub during the Fantasy sale.
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