Having created a custom column "Author Sort" as described in
this post, I can see that the author_sort fields have generally been populated as expected with <lastname>, <firstname>. However, "Mars Girl" by Jeff Garrity has "Jeff Garrity" in the author_sort field, even after attempting to force a recalculation as described
here.
I am not sure the recalculation worked, because there was no visible sign of activity or response to the steps described in the FAQ. How can I figure out what is wrong?